Privacy Policy – ThePrimeKeys.com

Effective Date: 25/02/2025

1. Introduction

Welcome to ThePrimeKeys.com. Protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By accessing ThePrimeKeys.com or using our services, you consent to the practices described in this policy. If you do not agree, please discontinue the use of our website.

2. Information We Collect

We collect different types of information to provide you with the best service possible.

A. Personal Information Provided by You

We collect Personal Information, which refers to individually identifiable information from or about an individual. You may be asked to provide this when visiting the website or filling out a form. This includes, without limitation:

• First and last name

• Email address

• Phone number

• Property address

• Any and all other information needed to provide our services

Important Note: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

B. Information Collected Automatically

When you visit our website, we may also collect:

• IP Address (for security and fraud prevention)

• Device information (browser type, operating system)

• Cookies and tracking data (to enhance user experience)

• Website interaction data (pages visited, time spent on site)

C. Information from Third Parties

We may collect publicly available data about your property from real estate databases, public records, and third-party services to help assess your home’s value.

3. How We Use Your Information

We use your personal information to:

• Process your home sale inquiry and evaluate your property

• Communicate with you about updates, offers, and responses

• Improve your experience on our website

• Send promotional emails or SMS (only with your consent)

• Prevent fraud or unauthorized access

4. How We Share Your Information

We do not sell, rent, or share your personal information without your permission, except as described below:

• With Service Providers: For real estate-related services (title companies, legal advisors)

• With Law Enforcement: If required by law, subpoena, or legal process

• With Business Partners: Only if you opt in to third-party services

• For Fraud Prevention: To detect or prevent security breaches

Mobile and SMS Data: We do not share SMS/text messaging opt-in data or consent with third parties under any circumstances. Message and consent data are treated as confidential and used solely for delivering requested services or alerts.

5. Your Rights & Choices

Depending on your location and applicable laws, you may have rights including:

A. Access – Request a copy of your personal data
B. Correction – Update outdated or inaccurate data
C. Opt-Out

• Email: Unsubscribe via the link in emails

• SMS: Reply STOP to opt out of texts
  D. Deletion – Request that we delete your personal information, unless we are required by law to retain it

To exercise your rights, contact: info@TheprimeKeys.com

6. Data Retention Policy

We retain personal information only as long as necessary:

• Completed Transactions: Retained per real estate law

• Inquiries Without Sale: Retained up to 24 months unless you request deletion

• Marketing Opt-Outs: Retained to ensure we respect your preferences

7. Security Measures

We safeguard your data using:

• SSL encryption

• Restricted access to data

• Routine security audits

While no system is completely secure, we encourage users to use strong passwords and avoid public Wi-Fi for sensitive submissions.

8. Cookies & Tracking Technologies

We use cookies to enhance functionality and user experience:

• Essential cookies for core site functionality

• Analytical cookies to understand usage and improve services

• Marketing cookies for relevant ads

You can manage cookie settings through your browser.

9. Third-Party Links & Services

Our site may link to external services. We are not responsible for their privacy practices. Review their policies before submitting information.

10. Compliance with Data Protection Laws

We comply with:

• GDPR (for EU residents)

• CCPA (for California residents)

CCPA Rights include:

• Access to data

• Details of sharing

• Request deletion (with legal exceptions)

For CCPA requests: contact info@TheprimeKeys.com with the subject "CCPA Data Request".

11. Children's Privacy

Our services are not for individuals under 18. If we learn we’ve collected data from a minor, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be:

• Posted on this page

• Communicated via email if significant

Review regularly to stay informed.

Contact Us

If you have questions or concerns, please contact us:

📩 Email: info@TheprimeKeys.com
📞 Phone: (239)-543-217-0108

By using ThePrimeKeys.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.